It is Saturday evening. You finally got the last child into bed (for the 5th time) and you sit down on the couch with your loved one to catch up on all the DVR'd shows you missed during your hectic week. You take a sip of your drink and WHOA! Tooth pain. You take another drink to be sure it wasn't a fluke and it happens, again! OW!
You are at lunch on Friday with co-workers and discussing what you will be doing over the weekend. You take a bite of your sandwich...CRUNCH! You think, what is in my sandwich. Further investigation leads to noticing that you just broke a tooth.
It is Sunday and the toothache that you've been putting off for 3 weeks suddenly peaks into something unbearable.
On Monday morning there are usually a few calls from patients that experienced similar situations. Some will have suffered the whole weekend waiting to call when our office is open because they do not want to interrupt Dr. Jones' weekend. We want to let our patient's know that we never want you to suffer for longer than you need to. We leave Dr. Jones' emergency contact number on our answering machine for a reason. Often times, she can either give you some ideas to make you more comfortable until she can see you, or in more severe cases call in a prescription or even come in over the weekend. Remember, this is only for our Patients of Record...Dr. Jones has a list...she knows!
We know people like examples, so here are a few situations that we consider Emergency or Non-Emergency:
Emergency: Swelling of gum or face
Non-Emergency: tooth whitening
Emergency: Severe pain that wakes you up at night
Non-Emergency: discussing insurance
Emergency: Trauma to gums and teeth
Non-Emergency: chit chat about weekend plans (although, we do like to talk about what happened over the weekend...just while you are in the dental chair).
As you may tell, our non-emergency situations are in jest. But we like to say, when in doubt, please call!
Ali Jones, D.D.S. - Dentist